Bury business receives national recignition

A Bury St Edmunds business is celebrating after making it into the top fifteen car retailers in the Volkswagen network.

Volkswagen Bury St Edmunds, based on Northern Way, was recognised by Volkswagen UK for its high levels of customer satisfaction, finishing fifteenth out of 207 sites nationwide.

The rankings are based on Volkswagen’s ‘one business scorecard’, which monitors and measures each dealership’s performance across new and used car sales, servicing, parts and accessories and customer satisfaction.

Robert Rolfe, Volkswagen Bury St Edmunds’ brand manager, said: “I’m delighted the business has achieved such a high position in the country.

“In the current economic climate, it’s vital for businesses to ensure consumers receive the very best customer service and this official recognition is testament to the efforts of all staff at Volkswagen Bury St Edmunds.

“This ranking highlights just how hard our employees have worked to develop the business and establish a sustainable platform on which future success can be built. We’ve had a very successful year and are delighted to be starting 2014 on such a high note.”

As part of Volkswagen’s ‘one business’ awards, the manufacturer recognises the success of its top 50 retailers in 2013.

Volkswagen Bury St Edmunds offers new and approved used car sales as well as a comprehensive aftercare service.  To find out more click here or call Volkswagen Bury St Edmunds on 01284 763441.