Business’ service quality receives national recognition

A Hyde business is celebrating after being named one of the top Volkswagen retailers for the fourth year running.

Smith Knight Fay Volkswagen was recognised by Volkswagen UK for its high levels of customer satisfaction on sales, service and parts; finishing sixth out of 215 sites nationwide.

It’s the fourth year in a row the business has finished in the top ten.

Volkswagen monitors all retailers ensuring all areas of the business are performing according to Volkswagen standards and targets. The One Business Awards then recognise the top 25 retailers in the UK.

Thomas Koutsavakis, brand manager at Smith Knight Fay Volkswagen, said: “I’m delighted the business has achieved such a high position in the country.

“In the current economic climate, it’s vital for businesses to ensure consumers are pleased with the service they receive.

“This recognition is testament to the hard work from all staff in the retailer, as it requires everyone working together to achieve this award.”