Top marks for local retailer

A Bury St Edmunds retailer is celebrating a double triumph after two of its staff qualified from a national training programme.

Michael Barbrooke, 38, and Tony Pasmore, 42, from Northgate Volkswagen, have both completed a course with the Volkswagen Training Academy that aims to retain the top talent in the industry.

The two year course covered all aspects of sales including customer interaction, marketing and finance which were recorded in a series of assessments, roles plays and written exams.

The pair from Bury St Edmunds joined the Northern Way retailer in 2008, collectively bringing with them over 35 years of automotive sales experience.

Tony commented: “I have been in this industry for a long time but I have never experienced such a comprehensive course. I have picked up many new skills which I can implement in the business.”

As part of their graduation both men will attend a three day trip to the Volkswagen’s factory in Wolfsburg, Germany.

Michael added: “I am delighted to be visiting the Volkswagen AutoStadt complex next year. It is a real honour and I am sure it will be a trip to remember.”

Northgate Volkswagen’s brand manager, Robert Rolfe said: “Providing our staff with the right tools for their job is integral to both our customer relations and business success. We are very pleased that Michael and Tony have found the course to be so beneficial.”